Accelerate Your Growth
Professionally and Personally
Empower Your Career
Explore, Innovate, Succeed
Aspire to Achieve
Elevate Your Career Path
Life at DhanInfo
At DhanInfo, we foster a work environment where hard work is celebrated, creativity is encouraged, and continuous learning is a priority. Here’s what life looks like when you’re part of our growing team.
Work Hard & Celebrate Success
We believe in working together to achieve great things and celebrating our milestones as a team.
Continuous Learning & Career Growth
With a commitment to development, we offer opportunities for growth through training, mentorship, and hands-on experience.
Diversity & Inclusion
We embrace diversity in all forms and foster an inclusive workplace where everyone’s voice is valued.
People Initiatives
Our initiatives promote well-being, creativity, and a balanced work-life culture.
Employee Testimonials
As a manager, I’ve consistently seen the impact of Aristotle’s principle, ‘Pleasure in the job puts perfection in the work,’ play out within our company. This belief has guided my management style, shaping a positive and productive work environment. to create conditions where team members feel genuinely excited about their projects and empowered to take ownership of their work. One of the most rewarding experiences is with the good mentorship to me, is about fostering a culture of trust, support, and shared growth.
Working at DhanInfo has been one of the most rewarding experiences of my career. The company fosters an environment of growth, personal development & new learning opportunities for Beginners regardless of any challenges. From day one, I've felt supported and encouraged to bring new ideas to the table. Leadership is genuinely committed to professional development and are great mentors. An immense pleasure to be part of a company that invests in its people and celebrates their successes.
I've been fortunate to be part of Dhaninfo for more than 3 years. Here, The opportunity to grow, personally & professionally is quite tremendous. The organization promotes strong team bonding and every employee is always given a chance to share his/her problems which helps to establish healthy relationship. The experiences, that I have gained along the way are irreplaceable and invaluable. Working at Dhaninfo has provided me with immense exposure and skill enhacement which will be really helpful for my professional advancement.
Working at Dhaninfo as a fresher has been a transformative experience. As a leader in property preservation and inspection, the company not only prioritizes quality and integrity but also fosters a supportive and collaborative environment.Our work in property preservation and inspection is challenging, but the supportive atmosphere and camaraderie among colleagues make it rewarding. It’s rewarding to be part of a company that not only values hard work but also cares deeply about making a positive impact.
Culture at DhanInfo
Join Our Growing Family of 800+ Team Members
At DhanInfo, you’ll have the opportunity to work with global industry-leading organizations. Ready to take the next step? Join us today and become part of our journey..
Job Location : Nagpur
Experience Required : 3 years to 4 years
Required Educational background : Graduates and Postgraduates.
Job Role :
As a Team Lead, you will be responsible for driving team performance, fostering a positive work
environment, and ensuring that team objectives are met effectively and efficiently.
Key Responsibilities :
- Create an inspiring team environment with an open communication culture.
- Lead, mentor, and motivate a team of operations staff, ensuring adherence to company
policies, procedures, and best practices. - Provide training, guidance, and development opportunities for team members.
- Conduct regular performance reviews, manage disciplinary issues, and promote a culture of
accountability and collaboration. - Oversee day-to-day operations within the department, ensuring all tasks are completed
accurately and on time. - Monitor key performance indicators (KPIs) to ensure targets and performance standards are
met. - Implement best practices and streamline processes to reduce costs and improve service
delivery. - Contribute to strategic planning by providing insights and recommendations based on
operational performance. - Foster a collaborative work environment, encouraging communication and knowledge
sharing between teams. - Be a key point of contact for the allocated team you are managing and interact effectively
with Senior Management in the pursuit of business goals. - Master the intricate details associated with each campaign such that a full accurate
understanding of the task at hand is developed. - Build bridges with Agents and Management garnering trust and loyalty, and inspiring them
to higher levels of performance and career development. - Be instrumental in delivering improvements to the team and pro.
Job Location : Pune
Experience Required : 1-2 Years
Required Educational background : Bachelors or master’s degree in marketing or a related field.
Job Role :
As a Digital Marketing Analyst, you will be responsible Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns. You will handle Technical SEO - Google Webmaster Tools, Ahref, SEM Rush, Analytics, Keyword Planner.
Key Responsibilities :
- Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns.
- Develop and monitor campaign budgets.
- Plan and manage social media platforms.
- Prepare accurate reports on our marketing campaigns' overall performance.
- Coordinate with advertising and media experts to improve marketing results.
- Identify the latest trends, technologies, optimize spend and performance based on the insights.
- Evaluate important metrics that affect website traffic, behavior, and target audience.
- Brainstorm new and creative growth strategies.
- Analysing and improving UI UX
Required Experience :
- Experience in SEO, SEM, email, social media.
- Independently work on On page SEO.
- Experience about Technical SEO - Google Webmaster Tools, Ahref, SEMRush, Analytics, Keyword Planner.
- Must be able to juggle multiple projects at the same time.
- Experience in setting up and optimizing PPC campaigns on all major search engines.
- Good written and verbal communication.
- Creative Thinking
Job Location : Nagpur
Experience Required : 2-4 Years
Required Educational background :
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Relevant certifications (RHCE).
Job Role :
As an IT Administrator, you will be responsible for installing, configuring, and maintaining Linux servers and systems. Will manage the infrastructure, ensure system performance, and handle troubleshooting of various Linux environments.
Key Responsibilities :
- Install, configure, and maintain Linux servers in both physical and virtual environments.
- Monitor system performance and ensure high availability of infrastructure.
- Implement and maintain system security by ensuring proper security measures and patches are applied regularly.
- Perform routine system audits, including monitoring of system logs, and resolve performance issues.
- Troubleshoot and resolve server-related issues, including system crashes, network errors, and hardware failures.
- Automate routine tasks using shell scripting and other automation tools.
- Ensure data backups and disaster recovery plans are in place and regularly tested.
- Collaborate with other IT team members to ensure smooth operations and system reliability requirements and skills.
Required Experience :
- Strong knowledge of Linux operating systems (RedHat, CentOS, Ubuntu).
- Strong knowledge ( apache, Nginx and MySQL Database)
- Familiarity with networking concepts (DNS, DHCP, firewalls, etc.).
- Knowledge with virtualization technologies (VMware, KVM, etc.).
- Knowledge of configuration management tools (Ansible, Puppet).
- Experience in system monitoring tools (Nagios, Zabbix, Prometheus,etc).
- Good understanding of system security (firewalls, intrusion detection, hardening, etc.).
Job Location : Nagpur
Experience Required : 2 years to 4 years
Required Educational background :
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Relevant certifications (e.g., CompTIA Network+, Microsoft Certified Systems Administrator) are desirable.
- Proven experience in IT administration, preferably in a corporate environment.
- Strong knowledge of system and network administration principles, practices, and tools.
- Proficiency in operating systems (e.g., Windows Server, Linux), networking protocols, and security technologies.
- Experience with virtualization, cloud computing, and storage systems is a plus.
- Excellent troubleshooting skills and the ability to analyze complex technical issues.
- Effective communication skills with the ability to interact professionally with stakeholders at all levels.
Job Role :
As an Senior System Administrator, you will be responsible for involves managing, maintaining, and troubleshooting various hardware, software, and network components to ensure optimal performance and security. The Senior System Administrator is responsible for implementing and enforcing IT policies, procedures, and best practices while providing technical support to end-users.
Key Responsibilities :
- System Administration:
- Install, configure, and maintain servers, operating systems, and software applications.
- Monitor system performance and troubleshoot issues to ensure maximum uptime and reliability.
- Implement security measures to protect the organization's IT assets from unauthorized access, viruses, and other threats.
- Perform regular backups and disaster recovery procedures to safeguard data integrity.
2. Network Management:
- Configure and maintain network infrastructure including routers, switches, firewalls, and VPNs.
- Monitor network traffic and performance, identifying and resolving connectivity issues.
- Implement network security measures such as access controls, encryption, and intrusion detection /prevention systems.
- Conduct periodic network audits and assessments to ensure compliance with security standards.
3. User Support:
- Provide technical support and assistance to end-users, resolving hardware, software, and network-related problems in a timely manner.
- Assist with onboarding/offboarding procedures for employees, including provisioning/deprovisioning user accounts and access rights.
- Conduct user training sessions and create documentation to promote IT literacy and self- help among staff members. IT Infrastructure.
4. Planning and Expansion:
- Evaluate new technologies and recommend hardware/software upgrades or replacements to enhance productivity and efficiency.
- Collaborate with other departments to understand their IT requirements and develop scalable solutions to meet their needs.
- Plan and execute IT projects such as system upgrades, migrations, and deployments, ensuring minimal disruption to operations.
5. Compliance and Documentation:
- Ensure compliance with relevant regulations, standards, and industry best practices related to IT security and data privacy.
- Maintain accurate records and documentation of IT assets, configurations, and procedures.
- Participate in IT audits and assist with remediation of findings as necessary.
Job Location : Nagpur
Experience Required : 1 years to 4 years
Required Educational background :
- Good Communication Skills in English language.
- Good Listening & Problem-Solving Skills.
- Ability to take and handle stress and pressure.
- Good Interpersonal Skills.
- Exhibiting patience in order to appease the most difficult clients.
- Following through on inquiries to ensure completion and satisfaction of work.
- Negotiating acceptable terms for both the company and the customer.
Job Role :
As a customer support executive you will be responsible for ensuring customer satisfaction and retention by addressing inquiries, resolving issues, and providing assistance to customers.
Key Responsibilities :
- A professional approach in answering calls and providing information about products and services, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal.
- Familiar with CRM systems and practices.
Job Location : Nagpur / Pune
Experience Required : 4+ Years of Experience
Job Role :
As an Assistant Manager, you will be responsible for overseeing the daily operations of the organization, develop productive, Address operational issues and concerns. You will lead a team of professionals and collaborate Attain client meetings & understand the requirements shared, understanding clients’ SLA & achieving the same.
Key Responsibilities :
- Supervising daily operations of the organization.
- Develop productive, profitable and achievement-oriented working environments for employees.
- Address operational issues and concerns in a timely fashion.
- Supervise operations team to ensure operational excellence and excellent client services.
- Educate the operations team on best practices, company policies and service excellence standards.
- Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.
- Determine staffing requirements, work assignment and schedules for new projects.
- Generate operational reports for management as needed.
- Setting deadlines for the team.
- Frequently monitoring team and Team Leader’s performance and giving positive feedback to team members individually for their career development.
- Attain client meetings & understand the requirements shared by effective communication among the team.
- Understanding clients’ SLA & achieving the same.
Required Experience:
- Excellent verbal and written communication skill.
- Strong Organization Skills.
- Knowledge about excel.
- Exhibiting patience in order to appease the most difficult clients.
- Skilled Negotiator.
- Decision Making.
- Time Management.
- Team Management.
Job Location : Pune
Experience Required : 1 years to 4 years
Required Educational background :
- Good Communication Skills in English language.
- Good Listening & Problem-Solving Skills.
- Ability to take and handle stress and pressure.
- Good Interpersonal Skills.
- Exhibiting patience in order to appease the most difficult clients.
- Following through on inquiries to ensure completion and satisfaction of work.
- Negotiating acceptable terms for both the company and the customer.
Job Role :
As a customer support executive you will be responsible for ensuring customer satisfaction and retention by addressing inquiries, resolving issues, and providing assistance to customers.
Key Responsibilities :
- A professional approach in answering calls and providing information about products and services, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal.
- Familiar with CRM systems and practices.
Job Location : Nagpur
Experience Required : 4+ years
About Us:
DhanInfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered, and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer a complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
You will lead a team handling day-to-day accounting for US clients, with heavy usage of QuickBooks Online, Acumatica, and Aspire. The expectation is simple: you own output quality, timelines, and team performance.
Key Responsibilities:
- Lead a team performing AP, AR, GL, reconciliations, job costing, month-end close, and reporting.
- Review transactions, reconciliations, invoices, and financials across QBO, Acumatica, and Aspire for accuracy and completeness before submitting it to client.
- Ensure the team follows the correct workflows between systems (QBO ↔ Aspire, Acumatica ↔ QBO, etc.).
- Oversee job costing, WIP updates, billing workflows, and project-related accounting in Aspire.
- Manage AP/AR cycles in Acumatica/Aspire, including vendor bills, purchase orders, approvals, payments, and reporting.
- Assign tasks, track workloads, and enforce deadlines — zero tolerance for recurring delays. • Correct errors directly and coach team members to avoid repeating them.
- Document and improve SOPs across all three systems.
- Provide training to new and existing team members on QBO, Acumatica, and Aspire workflows.
- Act as primary escalation point for internal issues.
- Monitor team KPIs (accuracy, timeliness, review notes, rework rate) and improve them consistently.
Required Experience:
- 4–6 years in US accounting with at least 1–2 years reviewing or leading a team.
Required Educational background:
- Bachelor’s degree in Accounting, Finance, or a related field.
Competencies and Skills Required:
Strong hands-on experience with
- QuickBooks Online (month-end close, recon, reporting, AR/AP cleanup, budget vs actual)
- Acumatica (bills, POs, payments, approvals, vendor management, reporting)
- Aspire (job costing, invoicing, WIP schedules, project tracking)
- Strong understanding of GAAP, accruals, prepaids, depreciation, revenue recognition, and job costing.
- Ability to identify errors quickly and fix them without hand-holding.
- Strong communication skills with US clients; able to push back or clarify without hesitation.
- Experience handling multi-client workload in a fast-paced offshore model.
Preferred Skills:
- QBO ProAdvisor certification.
- Experience building SOPs or training modules for accounting workflows.
- Exposure to Aspire, Bill.com, Dext, Expensify, or project-based accounting environments.
Job Location : Nagpur
Experience Required : 3-5 years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer a complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
We are seeking a highly skilled Virtual Assistant/ Senior Customer Service Executive with 3+ years of experience in international voice processes. The ideal candidate is proactive, well-organized, and possesses excellent communication skills to manage client interactions, support business development, and contribute to our online presence.
Key Responsibilities:
- Conduct cold calling to international leads to generate interest, qualify prospects, and schedule appointments.
- Handle client coordination and communication, ensuring timely follow-ups and professional relationship management.
- Assist in managing and growing the company’s social media presence (LinkedIn, Instagram, Facebook, etc.).
- Collaborate with internal teams on client projects, status updates, and action item tracking.
- Perform administrative tasks including email management, scheduling, CRM updates, and data entry.
- Monitor and report on customer feedback, social media engagement, and lead generation performance.
- Stay updated with trends in customer service and social media marketing to suggest improvements.
Required Experience:
- Minimum 3 years of experience in a Customer Support, or Client Engagement role supporting international clients.
Required Educational background:
- Bachelor's degree is preferred.
Competencies and Skills Required:
- Strong knowledge of social media branding, content scheduling, and engagement strategies.
- Excellent verbal and written communication skills in English.
- Comfortable working across global time zones (US/UK preferred).
Job Location : Nagpur/Pune
Experience Required : 1-2 years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
As a Digital Marketing Analyst, you will be responsible for Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns. You will handle Technical SEO - Google Webmaster Tools, Ahref, SEMRush, Analytics, Keyword Planner.
Key Responsibilities:
- Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns.
- Develop and monitor campaign budgets.
- Plan and manage social media platforms.
- Prepare accurate reports on our marketing campaigns' overall performance.
- Coordinate with advertising and media experts to improve marketing results.
- Identify the latest trends, technologies, optimize spend and performance based on the insights.
- Evaluate important metrics that affect website traffic, behavior, and target audience.
- Brainstorm new and creative growth strategies.
- Analysing and improving UI UX.
Required Experience:
- Knowledge about SEO, SEM, email, social media.
- Independently work on on-page SEO, off-page SEO.
- Knowledge about Technical SEO - Google Webmaster Tools, Ahref, SEMRush, Analytics, Keyword Planner.
- Must be able to juggle multiple projects at the same time.
- Experience in setting up and optimizing PPC campaigns on all major search engines.
- Good written and verbal communication.
- Creative Thinking.
Required Educational background:
- Bachelors or master’s degree in marketing or a related field.
Job Location : Nagpur
Experience Required : 8-12 years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
We are seeking a highly experienced and dynamic Digital Marketing Lead to drive and manage our end-to-end digital marketing initiatives. The ideal candidate will bring strong expertise across social media, SEO/SEM, paid advertising, and content strategy, with proven experience working directly with US-based clients. A creative mindset, agency background, and excellent communication skills are essential for this role.
Key Responsibilities:
- Lead and execute comprehensive digital marketing strategies across multiple channels including social media, SEO, SEM, and paid media.
- Plan, manage, and optimize paid advertising campaigns (Google Ads, Meta, LinkedIn, etc.) to achieve performance goals.
- Oversee social media strategy, content planning, community engagement, and brand positioning across platforms.
- Drive SEO initiatives including on-page, off-page, and technical SEO to improve organic visibility and rankings.
- Collaborate closely with US clients, understanding business objectives and delivering measurable outcomes.
- Develop high-quality, creative content aligned with brand voice and marketing goals. ∙ Analyze campaign performance, prepare reports, and present insights and recommendations to clients and stakeholders.
- Stay updated with the latest digital marketing trends, tools, and best practices. ∙ Lead and mentor internal marketing teams and coordinate with creative, PR, and media partners.
Required Experience:
- Extensive experience in Digital Marketing, with strong hands-on expertise in: o Social Media Marketing
- SEO / SEM
- Paid Advertising & Performance Marketing
- Proven experience working with US clients and handling direct client communication.
- Excellent English communication skills (both written and verbal).
- Highly creative, strategic, and data-driven mindset.
- Strong leadership and stakeholder management abilities.
Required Educational background:
- Bachelors or master’s degree in marketing or a related field.
Job Location : Nagpur
Experience Required : 8–12 Years (Minimum 5 years in US Hiring)
Shift - US Time zone.
Work Mode - Work from office
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
We are seeking an experienced Recruitment Lead – Non-IT (US Hiring) to lead and manage end-to-end recruitment operations for our US clients. The ideal candidate will have strong expertise in non-IT US staffing, proven team leadership skills, and experience hiring across high-volume and niche roles in industries such as Mortgage, Manufacturing, Logistics, Warehouse, Supply Chain, and Delivery Operations.
Key Responsibilities:
- Lead and manage end-to-end US Non-IT recruitment activities across multiple domains
- Handle hiring for roles in Mortgage, Manufacturing, Logistics, Warehouse, Supply Chain, and Delivery/Field Operations
- Manage and mentor a team of 6–8 US recruiters, ensuring productivity, quality, and SLA adherence
- Define and implement effective sourcing strategies for high-volume and specialized roles
- Collaborate with US stakeholders and clients to understand hiring needs and workforce planning
- Track recruitment metrics (TAT, closures, quality of hire) and provide regular reports
- Ensure compliance with US hiring practices, labor laws, and documentation standards
- Drive process improvements and best practices in recruitment operations
- Conduct interviews, salary negotiations, and offer management
Required Skills & Qualifications:
- 8–12 years of overall recruitment experience
- Minimum 5 years of hands-on US Non-IT hiring experience
- Strong exposure to high-volume and niche US hiring
- Proven people management and leadership experience
- Excellent knowledge of US recruitment lifecycle, job boards, and sourcing channels
- Strong communication and stakeholder management skills
- Ability to work with US time zones as required
Experience: 3–4 Years
Domain: US Insurance – Commercial Lines
Location: Nagpur
Shift: US Shift / Night Shift
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Summary
We are looking for an experienced Commercial Property Insurance Processor with 3–4 years of experience in the US Insurance domain. The candidate will be responsible for supporting insurance operations including policy issuance, certificate of insurance (COI) processing, endorsements, and policy servicing for commercial property accounts.
Key Responsibilities
- Process Commercial Property Insurance policies including new business, renewals, and endorsements.
- Generate and issue Certificates of Insurance (COIs) as per client requests.
- Review policy documents to ensure accuracy, compliance, and completeness.
- Handle policy issuance, endorsements, cancellations, and reinstatements.
- Coordinate with underwriters, brokers, and clients for policy servicing requests.
- Maintain accurate records in agency management systems / policy management systems.
- Ensure timely turnaround for policy servicing tasks.
- Follow US insurance compliance guidelines and internal quality standards.
- Support additional operational tasks related to commercial property insurance processing.
Required Skills & Qualifications
- 3–4 years of experience in US Insurance – Commercial Lines (Property preferred).
- Hands-on experience in Certificate of Insurance (COI) processing and policy issuance.
- Knowledge of endorsements, renewals, and policy servicing activities.
- Familiarity with Agency Management Systems (AMS) or other insurance platforms.
- Strong attention to detail and document review skills.
- Good written and verbal communication skills.
- Ability to work in a fast-paced environment with strict deadlines.
Preferred Skills
- Experience with US brokers / carriers.
- Knowledge of commercial insurance coverage concepts.
- Exposure to property insurance policies and endorsements.
Location: Nagpur, Maharashtra
Shift: US Shift (Night Shift)
Experience Required: 14+ Years in BPO / BPM Industry
Department: Operations / Delivery
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Summary
We are seeking an experienced Operations Head / Delivery Head with over 14 years of experience in the BPO industry, specializing in international markets, particularly the US market. The candidate will be responsible for leading large scale operations, ensuring high service delivery standards, optimizing performance metrics, and driving operational excellence across multiple processes and teams.
The role requires strong leadership, strategic planning, stakeholder management, and expertise in managing US-based clients, SLAs, KPIs, and large operations teams.
Key Responsibilities
1. Operations Management
- Lead end-to-end BPO delivery operations for US-based clients.
- Manage multiple processes, teams, and operational units.
- Ensure achievement of SLAs, KPIs, and client deliverables.
2. Client & Stakeholder Management
- Act as the primary point of contact for international clients (US market).
- Conduct regular business reviews and performance discussions with clients.
- Build strong relationships to drive client satisfaction and account growth.
3. Team Leadership
- Lead and mentor Operations Managers, Team Leaders, and support functions.
- Manage large teams across shifts and ensure productivity and engagement.
- Drive a high-performance culture.
4. Process Improvement & Strategy
- Identify opportunities for process optimization, automation, and efficiency improvements.
- Implement Lean, Six Sigma, and best practices for operational excellence.
- Develop and execute operational strategies aligned with company goals.
5. Performance Management
- Monitor operational metrics such as AHT, CSAT, FCR, Quality, Productivity, and Attrition.
- Develop action plans to improve performance and maintain quality standards.
6. Financial & Resource Management
- Manage P&L, budgeting, forecasting, and cost optimization.
- Ensure optimal utilization of resources and workforce planning.
7. Compliance & Quality Assurance
- Ensure adherence to industry compliance, security standards, and internal policies.
- Maintain quality benchmarks and regulatory compliance.
Key Skills & Competencies
- Strong experience in BPO Operations & Delivery Management
- Expertise in US market processes
- Client relationship management
- Strategic planning and execution
- Team leadership and people management
- Strong understanding of SLA/KPI management
- Process improvement methodologies (Lean / Six Sigma preferred)
- Excellent communication and stakeholder management skills
Educational Qualification
- Bachelor’s Degree in Business Administration, Management, or related field
- MBA or equivalent qualification preferred
Location: Nagpur, Maharashtra
Experience Required: 5-8 years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Summary:
We are looking for a creative and highly skilled Architect Designer / Landscape Designer to join our team. As an Architect Designer, you will be responsible for conceptualizing, designing, and planning architectural and landscape projects from inception to completion. You will collaborate with clients, engineers, landscape architects, and other design professionals to deliver aesthetically pleasing and functional spaces. This role requires a deep understanding of architectural design principles, landscape design concepts, building codes, and construction techniques. You will work during night shift hours to ensure the smooth progress of ongoing projects, meeting deadlines and client expectations.
Key Responsibilities:
Design Development:
- Create innovative, sustainable, and functional designs for various types of architectural and landscape projects (residential, commercial, public, etc.).
- Develop preliminary sketches, detailed architectural drawings, 3D models, and renderings using AutoCAD, SketchUp, and other relevant design tools.
- Ensure designs meet the projects specifications, budget, and timeline, while incorporating landscape elements in the overall design.
Rendering & 3D Modeling:
- Produce high-quality 3D renderings and models to visualize architectural and landscape concepts and client proposals.
- Utilize 3D modeling and rendering software to create realistic visualizations of the design (using tools like SketchUp, AutoCAD, Photoshop).
- Refine and adjust renderings based on client feedback.
2D Planning & Drafting:
- Develop detailed 2D floor plans, elevations, sections, and landscape layouts using AutoCAD or similar drafting software.
- Prepare accurate technical drawings and design documents to support both construction and landscape installation activities.
Project Coordination:
- Collaborate with engineers, contractors, landscape architects, and other professionals to ensure design feasibility and technical accuracy.
- Prepare project documentation, including design reports, proposals, and presentations for clients.
- Regularly communicate project updates with stakeholders and ensure all parties are aligned on design objectives.
Code Compliance & Safety:
- Ensure all designs comply with relevant building codes, safety regulations, zoning laws, and landscape guidelines.
- Conduct site assessments and coordinate with relevant authorities for necessary approvals and permits.
Client Interaction:
- Meet with clients to understand their needs, vision, and project requirements.
- Present design concepts, landscape ideas, and revisions to clients, addressing feedback and making necessary adjustments.
Construction Administration:
- Provide support during the construction and landscape installation phases, ensuring that design intent is adhered to.
- Conduct site visits to monitor progress and resolve any design-related issues during construction.
Research & Development:
- Stay up-to-date with the latest trends in architecture, landscape design, sustainable practices, and new technologies.
- Explore new materials, landscaping techniques, and design innovations to enhance the quality and functionality of projects
Location: Nagpur, Maharashtra
Experience Required: 10–15 Years
Industry Preference: IT/ITES, BPO, SaaS, Financial Services, or Client Services
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Summary
We are seeking an experienced Onboarding Manager to lead and manage the end-to-end client onboarding process for the US market. The ideal candidate will have strong experience in client onboarding, stakeholder communication, and relationship management with US-based clients. This role requires excellent communication skills, process management, and the ability to ensure a seamless onboarding experience for new clients.
Key Responsibilities
- Manage the end-to-end client onboarding lifecycle from contract closure to successful implementation.
- Act as the primary point of contact for US-based clients during the onboarding phase.
- Coordinate with internal teams such as Sales, Operations, Product, Compliance, and Support to ensure smooth onboarding.
- Conduct onboarding calls, kickoff meetings, and requirement gathering sessions with clients.
- Ensure all documentation, compliance checks, and system setups are completed within defined timelines.
- Track onboarding progress and maintain onboarding dashboards and reports.
- Proactively identify and resolve onboarding challenges to improve client experience.
- Maintain high standards of client communication and relationship management.
- Ensure adherence to SLAs and onboarding best practices.
- Drive process improvements and automation initiatives in the onboarding workflow.
Required Skills & Competencies
- Strong experience in client onboarding and client relationship management.
- Excellent communication and presentation skills for interacting with US clients.
- Ability to manage multiple client implementations simultaneously.
- Strong stakeholder management and cross-functional coordination skills.
- Experience working in US shift or US market environments.
- Strong problem-solving and project management abilities.
- Proficiency with CRM tools, onboarding platforms, and reporting tools.
Qualifications
- Bachelor’s degree in Business Administration, Management, Finance, or related field.
- MBA or relevant certification is preferred.
Preferred Experience
- Experience handling US-based clients or international clients.
- Prior experience in client onboarding, implementation, or customer success roles.
- Experience working with process-driven environments or client service operations.
Job Location : Pune
Experience Required : 1 years to 4 years
Required Educational background :
- Good Communication Skills in English language.
- Good Listening & Problem-Solving Skills.
- Ability to take and handle stress and pressure.
- Good Interpersonal Skills.
- Exhibiting patience in order to appease the most difficult clients.
- Following through on inquiries to ensure completion and satisfaction of work.
- Negotiating acceptable terms for both the company and the customer.
Job Role :
As a customer support executive you will be responsible for ensuring customer satisfaction and retention by addressing inquiries, resolving issues, and providing assistance to customers.
Key Responsibilities :
- A professional approach in answering calls and providing information about products and services, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal.
- Familiar with CRM systems and practices.
Job Location : Nagpur
Experience Required : 4+ Years of Experience
Job Role :
As an Assistant Manager, you will be responsible for overseeing the daily operations of the organization, develop productive, Address operational issues and concerns. You will lead a team of professionals and collaborate Attain client meetings & understand the requirements shared, understanding clients’ SLA & achieving the same.
Key Responsibilities :
- Supervising daily operations of the organization.
- Develop productive, profitable and achievement-oriented working environments for employees.
- Address operational issues and concerns in a timely fashion.
- Supervise operations team to ensure operational excellence and excellent client services.
- Educate the operations team on best practices, company policies and service excellence standards.
- Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.
- Determine staffing requirements, work assignment and schedules for new projects.
- Generate operational reports for management as needed.
- Setting deadlines for the team.
- Frequently monitoring team and Team Leader’s performance and giving positive feedback to team members individually for their career development.
- Attain client meetings & understand the requirements shared by effective communication among the team.
- Understanding clients’ SLA & achieving the same.
Required Experience:
- Excellent verbal and written communication skill.
- Strong Organization Skills.
- Knowledge about excel.
- Exhibiting patience in order to appease the most difficult clients.
- Skilled Negotiator.
- Decision Making.
- Time Management.
- Team Management.
Job Location : Nagpur
Experience Required : 3-4 years
Job Role :
As a US Accountant, you will be responsible for ensuring financial accuracy and compliance by maintaining records, preparing reports, and managing financial transactions. Your role will involve addressing accounting inquiries, resolving discrepancies, and providing financial assistance to ensure smooth financial operations and compliance with applicable regulations.
Key Responsibilities :
- Maintain accurate financial records and ensure compliance with US GAAP.
- Prepare and review financial statements, reports, and tax filings.
- Manage accounts payable, accounts receivable, and general ledger functions.
- Perform monthly, quarterly, and year-end closing activities, including Reconciliation, Accruals, and Month-end Reporting.
- Reconcile bank statements and ensure accuracy in financial reporting.
- Stay updated on changes in tax laws and accounting regulations.
- Work on Record-to-Report (R2R) processes to enhance financial reporting and compliance.
Required Experience:
- A minimum of 3-4 years of relevant experience is required.
- Good Communication Skills in English language.
- Good Listening & Problem Solving Skills.
- Bachelor's degree in Accounting, Finance, or a related field.
- CPA or CMA certification is preferred.
- Strong knowledge of US GAAP and tax regulations.
- Proficiency in accounting software such as QuickBooks, NetSuite, or SAP.
- Knowledge of RTR (Record-to-Report), General Accounting, and Reconciliation is highly desirable.
Job Location : Nagpur
Experience Required : 10 years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 700 employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
We are seeking a detail-oriented and experienced Accountant Manager to oversee and manage the accounting functions for our company. This role will be responsible for supervising the accounting team, ensuring accurate and timely financial reporting, compliance with accounting standards, and providing insights for decision-making. The Accountant Manager will also play a crucial role in
internal controls, budgeting, and improving processes.
Key Responsibilities :
- Financial Reporting:
- Preparing and analyzing financial statements (balance sheets, income statements, cash flow statements).
- Ensuring accuracy and compliance with Generally Accepted Accounting Principles (GAAP).
- Generating monthly, quarterly, and annual reports.
- Accounting Operations Management:
- Overseeing day to-day accounting activities, including:
- Accounts Payable (AP): Managing vendor invoices, payments, and expense tracking.
- Accounts Receivable (AR): Managing customer invoices, collections, and revenue recognition.
- Implementing and maintaining accounting policies and procedures.
- Managing month-end and year-end closing processes.
- Reconciliation: Performing regular reconciliations of bank accounts, credit card accounts, and other balance sheet accounts to ensure accuracy.
- Overseeing day to-day accounting activities, including:
- Budgeting and Forecasting:
- Assisting in the development and monitoring of budgets.
- Forecasting financial performance and identifying variances.
- Compliance and Auditing:
- Ensuring compliance with federal, state, and local regulations.
- Coordinating and supporting internal and external audits.
- Team Management:
- Supervising and mentoring accounting staff.
- Assigning tasks and monitoring performance.
- Providing training and development opportunities.
- Financial Analysis:
- Analyzing financial data to identify trends, risks, and opportunities.
- Providing insights and recommendations to management.
Qualifications:
- Education:
- Bachelor's degree in accounting or finance is typically required.
- Master's degree or CPA certification is often preferred.
- Experience:
- Proven experience in accounting, with several years in a supervisory or management role.
- Skills:
- Strong knowledge of GAAP.
- Proficiency in accounting software and MS Office Suite (especially Excel).
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Leadership and team management abilities.
- detail orientated.
Job Location : Nagpur
Experience Required :1-3 years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost effective back-office services. We started in 2007 as an individual and today, with over 700 employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
As a “Software Developer” you will be responsible for building and maintaining web applications that meet client requirements, deliver a positive user experience, and drive business objectives.
Key Responsibilities:
- Develop, customize, and maintain websites with a focus on performance, usability.
- Leverage Shopify to build, modify, and optimize ecommerce websites, ensuring seamless integration with other third-party tools.
- Work with design teams to ensure responsive, user-friendly, and visually appealing websites.
- Troubleshoot, debug, and optimize existing code and applications to ensure high performance and reliability.
- Collaborate with team members, project managers, and other to understand business requirements and technical specifications.
- Write clean, scalable, and efficient code.
Required Experience:
- 1-3 years of Experience
Required Educational background:
- Bachelor’s degree in computer programming, computer science, Information Technology or related field.
Competencies and Skills Required:
- Strong Organizational & Project Management Skills
- Proficiency in fundamental programming languages & technology such as HTML, CSS, PHP and JavaScript, & Other CMS.
- Thrive & Elementor Editor knowledge
- Strong understanding of the web development cycle and programming techniques and tools.
- Fluent in English
Job Location : Nagpur
Experience Required : 2+ years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 700 employees, we offer a complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
As an AP/AR Executive, We are seeking a skilled and detail-oriented U.S. Accounts Payable / Accounts Receivable Executive to manage end-to-end AP and AR functions, with a strong understanding of U.S. GAAP, sales tax, 1099 compliance, and credit management. You will be responsible for ensuring financial accuracy and compliance by maintaining records, preparing reports, and managing financial transactions. Your role will involve addressing accounting inquiries, resolving discrepancies, and providing financial assistance to ensure smooth financial operations and compliance with applicable regulations.
Key Responsibilities:
Accounts Payable (AP):
- Process vendor invoices accurately and in compliance with U.S. accounting standards and internal controls.
- Match purchase orders, receipts, and invoices, and investigate discrepancies.
- Schedule and process ACH, wire transfers, and check payments to U.S. vendors.
- Ensure proper documentation for IRS reporting, including W-9 and 1099 forms.
- Reconcile AP ledger and assist in month-end and year-end close processes.
Accounts Receivable (AR):
- Generate and issue invoices to U.S.-based customers based on sales orders or service contracts.
- Apply customer payments (checks, ACH, credit cards) to appropriate invoices.
- Monitor aging reports and perform proactive collections to ensure timely payment.
- Resolve billing disputes and respond to customer inquiries professionally.
- Maintain accurate AR records and prepare reports for internal stakeholders.
- Maintain accurate financial records and ensure compliance with US GAAP.
- Prepare and review financial statements, reports, and tax filings.
- Manage accounts payable, accounts receivable, and general ledger functions.
- Perform monthly, quarterly, and year-end closing activities, including Reconciliation, Accruals, and Month-end Reporting.
- Reconcile bank statements and ensure accuracy in financial reporting.
- Stay updated on changes in tax laws and accounting regulations.
- Work on Record-to-Report (R2R) processes to enhance financial reporting and compliance.
Required Experience:
- 2+ years of Experience
Required Educational background:
- Bachelor’s degree in Accounting, Finance, or a related field.
Competencies and Skills Required:
- 2–4 years of experience in accounts payable and receivable, with U.S. clients or vendors.
- Strong knowledge of U.S. GAAP, sales/use tax, and 1099 reporting.
- Proficient in accounting systems (e.g., QuickBooks, NetSuite, SAP, Oracle).
- Strong knowledge of US GAAP and tax regulations.
- Proficiency in accounting software such as QuickBooks, NetSuite, or SAP.
- Knowledge of RTR (Record-to-Report), General Accounting, and Reconciliation is highly desirable.
Job Location : Nagpur
Experience Required : 4+ years
About Us:
DhanInfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered, and cost-effective back-office services. We started in 2007 as an individual and today, with over 700+ employees, we offer a complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
You will lead a team handling day-to-day accounting for US clients, with heavy usage of QuickBooks Online, Acumatica, and Aspire. The expectation is simple: you own output quality, timelines, and team performance.
Key Responsibilities:
- Lead a team performing AP, AR, GL, reconciliations, job costing, month-end close, and reporting.
- Review transactions, reconciliations, invoices, and financials across QBO, Acumatica, and Aspire for accuracy and completeness before submitting it to client.
- Ensure the team follows the correct workflows between systems (QBO ↔ Aspire, Acumatica ↔ QBO, etc.).
- Oversee job costing, WIP updates, billing workflows, and project-related accounting in Aspire.
- Manage AP/AR cycles in Acumatica/Aspire, including vendor bills, purchase orders, approvals, payments, and reporting.
- Assign tasks, track workloads, and enforce deadlines — zero tolerance for recurring delays. • Correct errors directly and coach team members to avoid repeating them.
- Document and improve SOPs across all three systems.
- Provide training to new and existing team members on QBO, Acumatica, and Aspire workflows.
- Act as primary escalation point for internal issues.
- Monitor team KPIs (accuracy, timeliness, review notes, rework rate) and improve them consistently.
Required Experience:
- 4–6 years in US accounting with at least 1–2 years reviewing or leading a team.
Required Educational background:
- Bachelor’s degree in Accounting, Finance, or a related field.
Competencies and Skills Required:
Strong hands-on experience with
- QuickBooks Online (month-end close, recon, reporting, AR/AP cleanup, budget vs actual)
- Acumatica (bills, POs, payments, approvals, vendor management, reporting)
- Aspire (job costing, invoicing, WIP schedules, project tracking)
- Strong understanding of GAAP, accruals, prepaids, depreciation, revenue recognition, and job costing.
- Ability to identify errors quickly and fix them without hand-holding.
- Strong communication skills with US clients; able to push back or clarify without hesitation.
- Experience handling multi-client workload in a fast-paced offshore model.
Preferred Skills:
- QBO ProAdvisor certification.
- Experience building SOPs or training modules for accounting workflows.
- Exposure to Aspire, Bill.com, Dext, Expensify, or project-based accounting environments.
Job Location : Nagpur
Experience Required : 3-5 years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 700 employees, we offer a complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
We are seeking a highly skilled Virtual Assistant/ Senior Customer Service Executive with 3+ years of experience in international voice processes. The ideal candidate is proactive, well-organized, and possesses excellent communication skills to manage client interactions, support business development, and contribute to our online presence.
Key Responsibilities:
- Conduct cold calling to international leads to generate interest, qualify prospects, and schedule appointments.
- Handle client coordination and communication, ensuring timely follow-ups and professional relationship management.
- Assist in managing and growing the company’s social media presence (LinkedIn, Instagram, Facebook, etc.).
- Collaborate with internal teams on client projects, status updates, and action item tracking.
- Perform administrative tasks including email management, scheduling, CRM updates, and data entry.
- Monitor and report on customer feedback, social media engagement, and lead generation performance.
- Stay updated with trends in customer service and social media marketing to suggest improvements.
Required Experience:
- Minimum 3 years of experience in a Customer Support, or Client Engagement role supporting international clients.
Required Educational background:
- Bachelor's degree is preferred.
Competencies and Skills Required:
- Strong knowledge of social media branding, content scheduling, and engagement strategies.
- Excellent verbal and written communication skills in English.
- Comfortable working across global time zones (US/UK preferred).
Job Location : Nagpur/Pune
Experience Required : 1-2 years
About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 700 employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.
Job Role :
As a Digital Marketing Analyst, you will be responsible for Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns. You will handle Technical SEO - Google Webmaster Tools, Ahref, SEMRush, Analytics, Keyword Planner.
Key Responsibilities:
- Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns.
- Develop and monitor campaign budgets.
- Plan and manage social media platforms.
- Prepare accurate reports on our marketing campaigns' overall performance.
- Coordinate with advertising and media experts to improve marketing results.
- Identify the latest trends, technologies, optimize spend and performance based on the insights.
- Evaluate important metrics that affect website traffic, behavior, and target audience.
- Brainstorm new and creative growth strategies.
- Analysing and improving UI UX.
Required Experience:
- Knowledge about SEO, SEM, email, social media.
- Independently work on on-page SEO, off-page SEO.
- Knowledge about Technical SEO - Google Webmaster Tools, Ahref, SEMRush, Analytics, Keyword Planner.
- Must be able to juggle multiple projects at the same time.
- Experience in setting up and optimizing PPC campaigns on all major search engines.
- Good written and verbal communication.
- Creative Thinking.
Required Educational background:
- Bachelors or master’s degree in marketing or a related field.
Join Our Growing Family of 800+ Team Members
At DhanInfo, you’ll have the opportunity to work with global industry-leading organizations. Ready to take the next step? Join us today and become part of our journey.