Who we are

We build bold, accessible software empowering creators with faster, collaborative, and joyful development experiences.

Life at DhanInfo

Explore our culture, values, and what makes working here both rewarding and exciting.

Work Hard & Celebrate Success

We believe in pushing boundaries, celebrating achievements, and honoring every milestone as a collective success story.

Continuous Learning & Career Growth

We champion learning and growth — with mentorship, training programs, and opportunities that challenge and elevate your career.

Diversity & Inclusion

Every voice matters here — we embrace diversity in every form and foster an environment where all perspectives are valued.

People Initiatives

Our people-first initiatives encourage well-being, creativity, and a balanced work–life culture that empowers every team member.

Join Our Growing Family of 900+ Team Members

At DhanInfo, you’ll have the opportunity to work with global industry-leading organizations. Ready to take the next step? Join us today and become part of our journey..

Job Location : Pune

Experience Required : 1 years to 4 years

Required Educational background :

  •  Good Communication Skills in English language.
  • Good Listening & Problem-Solving Skills.
  • Ability to take and handle stress and pressure.
  • Good Interpersonal Skills.
  • Exhibiting patience in order to appease the most difficult clients.
  • Following through on inquiries to ensure completion and satisfaction of work.
  • Negotiating acceptable terms for both the company and the customer.

Job Role :

As a customer support executive you will be responsible for ensuring customer satisfaction and retention by addressing inquiries, resolving issues, and providing assistance to customers.

Key Responsibilities :

  1. A professional approach in answering calls and providing information about products and services, taking input of issues and their redressal thereof.
  2. Maintaining records of transactions and interactions.
  3. Appropriate and timely follow-ups wherever required.
  4. Escalate unresolved queries to respective departments for accurate redressal.
  5. Familiar with CRM systems and practices.

Job Location : Nagpur/Pune

Experience Required : 1-2 years

About Us:
Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 800+ employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time.

Job Role :

As a Digital Marketing Analyst, you will be responsible for Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns. You will handle Technical SEO – Google Webmaster Tools, Ahref, SEMRush, Analytics, Keyword Planner. 

Key Responsibilities:

  • Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns.
  • Develop and monitor campaign budgets.
  • Plan and manage social media platforms.
  • Prepare accurate reports on our marketing campaigns’ overall performance.
  • Coordinate with advertising and media experts to improve marketing results.
  • Identify the latest trends, technologies, optimize spend and performance based on the insights.
  • Evaluate important metrics that affect website traffic, behavior, and target audience.
  • Brainstorm new and creative growth strategies.
  • Analysing and improving UI UX. 

Required Experience:

  • Knowledge about SEO, SEM, email, social media.
  • Independently work on on-page SEO, off-page SEO.
  • Knowledge about Technical SEO – Google Webmaster Tools, Ahref, SEMRush, Analytics, Keyword Planner.
  • Must be able to juggle multiple projects at the same time.
  • Experience in setting up and optimizing PPC campaigns on all major search engines.
  • Good written and verbal communication.
  • Creative Thinking.

Required Educational background:

  • Bachelors or master’s degree in marketing or a related field.

Role Title 

General Manager Operations 

Job Location 

Nagpur 

Shift Time 

US time zone

Experience Required 

15+ Years

 

About Us: 

DhanInfo is an IT enabled service company. We provide Digital Marketing, Data processing,  Quality Control and Property Preservation & Inspections processing services. We are a team of  young passionate individuals providing highly qualitative, timely delivered and cost-effective back office services. We started in 2007 as an individual and today, with over 900+ employees, we offer  a complete solution to our worldwide customers at the lowest possible cost and turnaround time. 

Position Overview: 

We are seeking an experienced Operations Head / Delivery Head with over 14 years of experience  in the BPO industry, specializing in international markets, particularly the US market. The  candidate will be responsible for leading largescale operations, ensuring high service delivery  standards, optimizing performance metrics, and driving operational excellence across multiple  processes and teams. The role requires strong leadership, strategic planning, stakeholder  management, and expertise in managing US-based clients, SLAs, KPIs, and large operations teams. 

Key Responsibilities: 

  1. Operations Management  

∙ Lead end-to-end BPO delivery operations for US-based clients.  

∙ Manage multiple processes, teams, and operational units.  

∙ Ensure achievement of SLAs, KPIs, and client deliverables 

  1. Client & Stakeholder Management  

∙ Act as the primary point of contact for international clients (US market).  ∙ Conduct regular business reviews and performance discussions with clients.  ∙ Build strong relationships to drive client satisfaction and account growth. 

  1. Team Leadership  

∙ Lead and mentor Operations Managers, Team Leaders, and support  ∙ functions.  

∙ Manage large teams across shifts and ensure productivity and engagement.  ∙ Drive a high-performance culture. 

  1. Process Improvement & Strategy  

∙ Identify opportunities for process optimization, automation, and efficiency  ∙ improvements.  

∙ Implement Lean, Six Sigma, and best practices for operational excellence.  ∙ Develop and execute operational strategies aligned with company goals.  

  1. Performance Management  

∙ Monitor operational metrics such as AHT, CSAT, FCR, Quality, Productivity,  ∙ and Attrition.  

∙ Develop action plans to improve performance and maintain quality standards.  

  1. Financial & Resource Management  

∙ Manage P&L, budgeting, forecasting, and cost optimization.  

∙ Ensure optimal utilization of resources and workforce planning.  

  1. Compliance & Quality Assurance  

∙ Ensure adherence to industry compliance, security standards, and internal policies.  ∙ Maintain quality benchmarks and regulatory compliance.  

Key Skills & Competencies: 

∙ Strong experience in BPO Operations & Delivery Management  

∙ Expertise in US market processes  

∙ Client relationship management  

∙ Strategic planning and execution  

∙ Team leadership and people management  

∙ Strong understanding of SLA/KPI management  

∙ Process improvement methodologies (Lean / Six Sigma preferred)  ∙ Excellent communication and stakeholder management skills  

Educational Qualification: 

∙ Bachelor’s Degree in Business Administration, Management, or related field  ∙ MBA or equivalent qualification preferred 

Job Title: Senior Business Development Manager

Location: Nagpur, Maharashtra

We are looking for a dynamic and result-oriented Senior Business Development  Manager with strong experience in handling US clients, international business  development, and social media-driven lead generation. The ideal candidate  should possess expertise in sales strategy, client acquisition, AI-powered sales tools,  CRM management, digital outreach, and revenue growth. The candidate must have  excellent communication, relationship-building, and strategic planning skills with a  proven track record in generating business opportunities and closing deals in the US  market. 

Key Responsibilities 

  • Drive end-to-end business development activities for US clients and  international markets.  
  • Identify, generate, and convert new business opportunities through outbound  sales, social media platforms, networking, and strategic partnerships. 
  • Develop and execute sales strategies to achieve revenue and business growth  targets.  
  • Utilize LinkedIn, social media channels, and digital platforms for branding, lead  generation, and client engagement.  
  • Build and maintain strong relationships with clients, stakeholders, and decision makers.  
  • Handle lead generation, prospecting, proposal creation, negotiation, and deal  closure.  
  • Utilize AI-powered tools and modern sales technologies for lead generation,  automation, market research, and customer engagement.  
  • Manage and optimize HubSpot CRM for pipeline tracking, reporting, customer  relationship management, and sales analytics.  
  • Work closely with recruitment, operations, marketing, and leadership teams to  align business objectives and delivery expectations.  
  • Conduct market research, competitor analysis, and identify new growth  opportunities.  
  • Prepare sales reports, MIS, forecasting, and performance analytics for  management review.  
  • Represent the organization in client meetings, virtual presentations, webinars,  and business discussions.  
  • Ensure high levels of client satisfaction, retention, and long-term business  partnerships. 

Required Skills 

  • Strong experience in Business Development, Sales, and Client Relationship  Management for US clients.  
  • Hands-on experience with AI tools such as ChatGPT, AI-based sales  automation tools, and productivity platforms.  
  • Expertise in HubSpot CRM, sales pipeline management, email campaigns,  and reporting.  
  • Strong social media and digital marketing exposure, especially LinkedIn based lead generation and branding.  
  • Experience in cold calling, lead nurturing, account management, and revenue  generation.  
  • Excellent communication, negotiation, presentation, and interpersonal skills.
  • Strong understanding of B2B sales, staffing/recruitment sales, IT services, or  consulting business models.  
  • Ability to work independently in a fast-paced and target-driven environment.
  • Strong analytical, strategic thinking, and problem-solving capabilities.  

Preferred Tools & Technologies 

  • HubSpot CRM  
  • ChatGPT & AI Productivity Tools  
  • LinkedIn Sales Navigator  
  • Apollo / ZoomInfo / Lead Generation Tools  
  • Social Media Platforms & Digital Outreach Tools  
  • MS Excel, PowerPoint, and Reporting Tools  
  • Email Automation & Sales Engagement Platforms  

Qualification 

  • Bachelor’s degree in Business Administration, Marketing, Management, or  related field.  
  • MBA in Sales, Marketing, or International Business preferred.  

Preferred Candidate Profile 

  • Proven experience working with US-based clients and international  stakeholders.  
  • Strong understanding of US business culture, communication standards, and  sales processes.  
  • Experience in IT Services, Staffing, Recruitment, Digital Marketing, or  Consulting industry preferred.  
  • Candidates from Nagpur or nearby locations will be preferred.
  • Immediate joiners or candidates with short notice periods preferred.

Role Title 

Quality Assistant Manager (AM)

Job Location 

Nagpur 

Experience Required 

6-10 Years

About Us 

DhanInfo is an IT-enabled services company offering end-to-end solutions in Digital Marketing, Data  Processing, Quality Control, and Property Preservation & Inspection Processing Services. Founded in 2007,  DhanInfo has grown from an individual venture into a team of 800+ professionals, providing high-quality,  timely, and cost-effective back-office solutions to global clients. Our mission is to deliver excellence  through process innovation, operational efficiency, and long-term client partnerships. 

About the Role 

  • The role will involve managing, coaching, and enabling a tenured QC team by driving productivity,  audit accuracy, professional maturity, and consistent performance through regular reviews and  calibration discussions. 
  • The position will require close collaboration with Operations teams to recommend corrective and  preventive actions, track closure of action items, and ensure improvements are practical,  measurable, and sustainable. 
  • The role will act as the single point of contact for quality-related discussions, including internal  calibrations, leadership reviews, and client or stakeholder quality interactions when required. 

Key Skills & Competencies 

  • Strong analytical and reporting mindset 
  • Ability to connect data with operational reality 
  • Excellent stakeholder communication skills 
  • Decision-making and problem-solving orientation 
  • Ability to manage tenured team members with maturity 
  • Ability to upscale and stabilize a newly formed quality team 

Experience & Background 

  • 6–10 years of experience in Quality / Audit / Compliance / Operations Governance
  • Prior experience managing QC or audit teams preferred 
  • Exposure to BPO / BFSI / Mortgage / risk-controlled environments is a plus 
  • Strong knowledge of Power BI and quality tools.     

Role Title 

AP/AR Executive

Job Location 

Nagpur

Experience Required 

2+ years

About Us: 

Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control  and Property Preservation & Inspections processing services. We are a team of young passionate  individuals providing highly qualitative, timely delivered and cost-effective back-office services. We  started in 2007 as an individual and today, with over 700 employees, we offer a complete solution to our  worldwide customers at the lowest possible cost and turnaround time. 

Job Role: 

As an AP/AR Executive, We are seeking a skilled and detail-oriented U.S. Accounts Payable / Accounts  Receivable Executive to manage end-to-end AP and AR functions, with a strong understanding of U.S.  GAAP, sales tax, 1099 compliance, and credit management. You will be responsible for ensuring financial  accuracy and compliance by maintaining records, preparing reports, and managing financial  transactions. Your role will involve addressing accounting inquiries, resolving discrepancies, and  providing financial assistance to ensure smooth financial operations and compliance with applicable  regulations. 

Key Responsibilities: 

Accounts Payable (AP): 

  • Process vendor invoices accurately and in compliance with U.S. accounting standards and  internal controls. 
  • Match purchase orders, receipts, and invoices, and investigate discrepancies. • Schedule and process ACH, wire transfers, and check payments to U.S. vendors. • Ensure proper documentation for IRS reporting, including W-9 and 1099 forms. • Reconcile AP ledger and assist in month-end and year-end close processes.

Accounts Receivable (AR): 

  • Generate and issue invoices to U.S.-based customers based on sales orders or service contracts. • Apply customer payments (checks, ACH, credit cards) to appropriate invoices. • Monitor aging reports and perform proactive collections to ensure timely payment. • Resolve billing disputes and respond to customer inquiries professionally. 
  • Maintain accurate AR records and prepare reports for internal stakeholders. 
  • Maintain accurate financial records and ensure compliance with US GAAP. • Prepare and review financial statements, reports, and tax filings. 
  • Manage accounts payable, accounts receivable, and general ledger functions. • Perform monthly, quarterly, and year-end closing activities, including Reconciliation, Accruals, and  Month-end Reporting. 
  • Reconcile bank statements and ensure accuracy in financial reporting. 
  • Stay updated on changes in tax laws and accounting regulations. 
  • Work on Record-to-Report (R2R) processes to enhance financial reporting and compliance. 

Required Experience and skills: 

  • Bachelor’s degree in Accounting, Finance, or a related field. 
  • 2–4 years of experience in accounts payable and receivable, with U.S. clients or vendors. • Strong knowledge of U.S. GAAP, sales/use tax, and 1099 reporting. 
  • Proficient in accounting systems (e.g., QuickBooks, NetSuite, SAP, Oracle). • Strong knowledge of US GAAP and tax regulations. 
  • Proficiency in accounting software such as QuickBooks, NetSuite, or SAP. 
  • Knowledge of RTR (Record-to-Report), General Accounting, and Reconciliation is highly desirable. 

Location – Nagpur 

Website – http://dhaninfo.com

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