Job Location : Nagpur

Experience Required : 3 years to 4 years

Required Educational background : Graduates and Postgraduates.

Job Role :

As a Team Lead, you will be responsible for driving team performance, fostering a positive work
environment, and ensuring that team objectives are met effectively and efficiently.

Key Responsibilities :

1. Create an inspiring team environment with an open communication culture.
2. Lead, mentor, and motivate a team of operations staff, ensuring adherence to company
   policies, procedures, and best practices.
3. Provide training, guidance, and development opportunities for team members.
4. Conduct regular performance reviews, manage disciplinary issues, and promote a culture of
   accountability and collaboration.
5. Oversee day-to-day operations within the department, ensuring all tasks are completed
   accurately and on time.
6. Monitor key performance indicators (KPIs) to ensure targets and performance standards are
   met.
7. Implement best practices and streamline processes to reduce costs and improve service
   delivery.
8. Contribute to strategic planning by providing insights and recommendations based on
   operational performance.
9. Foster a collaborative work environment, encouraging communication and knowledge
   sharing between teams.
10. Be a key point of contact for the allocated team you are managing and interact effectively
    with Senior Management in the pursuit of business goals.
11. Master the intricate details associated with each campaign such that a full accurate
    understanding of the task at hand is developed.
12. Build bridges with Agents and Management garnering trust and loyalty, and inspiring them
    to higher levels of performance and career development.
13. Be instrumental in delivering improvements to the team and pro.

Job Location : Pune

Experience Required : 1-2 Years

Required Educational background : Bachelors or master’s degree in marketing or a related field.

Job Role :

As a Digital Marketing Analyst, you will be responsible Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns. You will handle Technical SEO - Google Webmaster Tools, Ahref, SEM Rush, Analytics, Keyword Planner.

Key Responsibilities :

1. Design and oversee all aspects of the digital marketing department including SEO, SEM, Social Media, and display advertising campaigns.
2. Develop and monitor campaign budgets.
3. Plan and manage social media platforms.
4. Prepare accurate reports on our marketing campaigns' overall performance.
5. Coordinate with advertising and media experts to improve marketing results.
6. Identify the latest trends, technologies, optimize spend and performance based on the insights.
7. Evaluate important metrics that affect website traffic, behavior, and target audience.
8. Brainstorm new and creative growth strategies.
9. Analysing and improving UI UX

Required Experience :

1. Experience in SEO, SEM, email, social media.
2. Independently work on On page SEO.
3. Experience about Technical SEO - Google Webmaster Tools, Ahref, SEMRush, Analytics, Keyword Planner.
4. Must be able to juggle multiple projects at the same time.
5. Experience in setting up and optimizing PPC campaigns on all major search engines.
6. Good written and verbal communication.
7. Creative Thinking

Job Location : Nagpur

Experience Required : 2-4 Years

Required Educational background :

1. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
2. Relevant certifications (RHCE).

Job Role :

As an IT Administrator, you will be responsible for installing, configuring, and maintaining Linux servers and systems. Will manage the infrastructure, ensure system performance, and handle troubleshooting of various Linux environments.

Key Responsibilities :

1. Install, configure, and maintain Linux servers in both physical and virtual environments.
2. Monitor system performance and ensure high availability of infrastructure.
3. Implement and maintain system security by ensuring proper security measures and patches are applied regularly.
4. Perform routine system audits, including monitoring of system logs, and resolve performance issues.
5. Troubleshoot and resolve server-related issues, including system crashes, network errors, and hardware failures.
6. Automate routine tasks using shell scripting and other automation tools.
7. Ensure data backups and disaster recovery plans are in place and regularly tested.
8. Collaborate with other IT team members to ensure smooth operations and system reliability requirements and skills.

Required Experience :

1. Strong knowledge of Linux operating systems (RedHat, CentOS, Ubuntu).
2. Strong knowledge ( apache, Nginx and MySQL Database)
3. Familiarity with networking concepts (DNS, DHCP, firewalls, etc.).
4. Knowledge with virtualization technologies (VMware, KVM, etc.).
5. Knowledge of configuration management tools (Ansible, Puppet).
6. Experience in system monitoring tools (Nagios, Zabbix, Prometheus,etc).
7. Good understanding of system security (firewalls, intrusion detection, hardening, etc.).

Job Location : Nagpur

Experience Required : 2 years to 4 years

Required Educational background :

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified Systems Administrator) are desirable.
• Proven experience in IT administration, preferably in a corporate environment.
• Strong knowledge of system and network administration principles, practices, and tools.
• Proficiency in operating systems (e.g., Windows Server, Linux), networking protocols, and security technologies.
• Experience with virtualization, cloud computing, and storage systems is a plus.
• Excellent troubleshooting skills and the ability to analyze complex technical issues.
• Effective communication skills with the ability to interact professionally with stakeholders at all levels.

Job Role :

As an Senior System Administrator, you will be responsible for involves managing, maintaining, and troubleshooting various hardware, software, and network components to ensure optimal performance and security. The Senior System Administrator is responsible for implementing and enforcing IT policies, procedures, and best practices while providing technical support to end-users.

Key Responsibilities :

1. System Administration: 

• Install, configure, and maintain servers, operating systems, and software applications.
• Monitor system performance and troubleshoot issues to ensure maximum uptime and reliability.
• Implement security measures to protect the organization's IT assets from unauthorized access, viruses, and other threats.
• Perform regular backups and disaster recovery procedures to safeguard data integrity.

2. Network Management:

• Configure and maintain network infrastructure including routers, switches, firewalls, and VPNs.
• Monitor network traffic and performance, identifying and resolving connectivity issues.
• Implement network security measures such as access controls, encryption, and intrusion detection /prevention systems.
• Conduct periodic network audits and assessments to ensure compliance with security standards.

3. User Support:

• Provide technical support and assistance to end-users, resolving hardware, software, and network-related problems in a timely manner.
• Assist with onboarding/offboarding procedures for employees, including provisioning/deprovisioning user accounts and access rights.
• Conduct user training sessions and create documentation to promote IT literacy and self- help among staff members. IT Infrastructure.

4. Planning and Expansion:

• Evaluate new technologies and recommend hardware/software upgrades or replacements to enhance productivity and efficiency.
• Collaborate with other departments to understand their IT requirements and develop scalable solutions to meet their needs.
• Plan and execute IT projects such as system upgrades, migrations, and deployments, ensuring minimal disruption to operations.

5. Compliance and Documentation:

• Ensure compliance with relevant regulations, standards, and industry best practices related to IT security and data privacy.
• Maintain accurate records and documentation of IT assets, configurations, and procedures.
• Participate in IT audits and assist with remediation of findings as necessary.

Job Location : Nagpur

Experience Required : 1 years to 4 years

Required Educational background :

•  Good Communication Skills in English language.
• Good Listening & Problem-Solving Skills.
• Ability to take and handle stress and pressure.
• Good Interpersonal Skills.
• Exhibiting patience in order to appease the most difficult clients.
• Following through on inquiries to ensure completion and satisfaction of work.
• Negotiating acceptable terms for both the company and the customer.

Job Role :

As a customer support executive you will be responsible for ensuring customer satisfaction and retention by addressing inquiries, resolving issues, and providing assistance to customers.

Key Responsibilities :

1. A professional approach in answering calls and providing information about products and services, taking input of issues and their redressal thereof.
2. Maintaining records of transactions and interactions.
3. Appropriate and timely follow-ups wherever required.
4. Escalate unresolved queries to respective departments for accurate redressal.
5. Familiar with CRM systems and practices.

Job Location : Nagpur / Pune

Experience Required   : 4+ Years of Experience

Job Role :

As an Assistant Manager, you will be responsible for overseeing the daily operations of the organization, develop productive, Address operational issues and concerns. You will lead a team of professionals and collaborate Attain client meetings & understand the requirements shared, understanding clients’ SLA & achieving the same.

Key Responsibilities :

1. Supervising daily operations of the organization.
2. Develop productive, profitable and achievement-oriented working environments for employees.
3. Address operational issues and concerns in a timely fashion.
4. Supervise operations team to ensure operational excellence and excellent client services.
5. Educate the operations team on best practices, company policies and service excellence standards.
6. Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.
7. Determine staffing requirements, work assignment and schedules for new projects.
8. Generate operational reports for management as needed.
9. Setting deadlines for the team.
10. Frequently monitoring team and Team Leader’s performance and giving positive feedback to team members individually for their career development.
11. Attain client meetings & understand the requirements shared by effective communication among the team.
12. Understanding clients’ SLA & achieving the same.

Required Experience:

• Excellent verbal and written communication skill.
• Strong Organization Skills.
• Knowledge about excel.
• Exhibiting patience in order to appease the most difficult clients.
• Skilled Negotiator.
• Decision Making.
• Time Management.
• Team Management.