DhanInfo specializes in Work Order Processing, Quality Control & Data Processing for Asset Managers, National & Regional Property Preservation companies. Having 500 processors we efficiently process and quality check all kinds of work orders on all client platforms 24/7.
An extensive experience of over 10 years, makes it possible for our processors to work on 600,000 orders a month. We are open 24 hours a day, 7 days a month. We are ISO 27001 certified in Data Security. We make sure all the compliances are cleared in order to work with Asset Managers & Nationals /Regionals.
When we deal with Preservation Companies, we work on all Client Platforms such as Property Preservation Wizard (PPW), Field-Comm, EZ Preservation, Inspectorade or individual softwares. Our processors are trained in working on all Nationals Platforms such as MCS Vendor360, Safeguard VendorWeb, Altisource VMS, Carrington InField Express, ServiceLink AssetSheild, M&M Mortgage, NFR, NFN, SandCastle, NPS, Spectrum, Midland, SingleSource, IMS, etc..
We process all types of work orders, such as Grass Cut /Snow Removal orders, P&P, Janitorial /Maid Refresh /Sales Clean, Winterization Orders, P&P and REO Orders, Rehab, Repair Orders (Initial secure, Rush, Perform per bid, Conveyance conditions, Securing, Deed-In lieu, etc.).We calculate Bids using Cost Estimators (Repair Base & XactPRM) based on Photos.
We provide end to end solutions to our clients on Work Order Import & Vendor Assignments, Work Completions, creating allowable & over allowable BIDS, Invoicing, Vendor Follow Ups, Vendor Management, Accounts Receivables & Vendor payments using Quick Books. We handle Denials & Order Re-Opens as well.
DhanInfo is compliant with strict data security rules. No data can be copied, downloaded or transferred. USB ports are disabled, internet access is restricted & monitored, mobile phones are not allowed, CCTV cameras are installed across campus, and office floors are accessed via turnstiles along with the physical security guards for extra security.
High Quality Work at 1/3rd of the Cost
24/7 Processing with Quick Turnaround
12+ Years of Experience
25+ Million Orders and Counting
Dedicated Team Leads & Internal Quality Review Team
Dual Screen for all QC Team Processors
Dedicated Office Building with all Data Security in Place
Electricity and Internet Back Ups
Exhibitors/Members & Sponsors at NAMFS, Five Star, MBA
We recommend regular Training & Feedback Sessions with our clients over GoToMeeting or Zoom. All our Managers & Team Leads communicate directly with clients over Phone /Skype or Emails. Daily Excel reports are sent listing details of work done along with any doubts or issues faced.
Apart from Property Preservation Processing, we also provide QC Services for Property Inspections.
All the processors are trained & experienced. Everyone has a Graduation degree in Computers and able to communicate well in English. With over 500 processors, we work on 600,000 orders a month 24 hours a day, 7 days a month.